Privacy Policy

Who We Are

Live 5-2-1-0 is a simple, evidence-based message to help kids and families adopt healthy habits. We know that hearing a consistent message supported by a healthy community environment is important. By bringing community stakeholders together to share and support this common message, Live 5-2-1-0 helps build partnerships and create healthy environments where kids can eat well and be active every day. Live 5-2-1-0 is an initiative of BC Children’s Hospital. The Live 5-2-1-0 Central Team partners with communities across the province to improve practices, policies, and environments so the healthy choice is the easy choice for kids and families. To learn more, visit our About Live 5-2-1-0 page.

We respect the privacy of every individual who visits our website. Live 5-2-1-0 takes great measures to ensure the privacy and confidentiality of any personal information collected through this website. Personal information collected from you will only be used in accordance with this Privacy Policy.

By providing your information, you acknowledge that you have read and understood this Privacy Policy, and you agree and consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

This website may contain links to other websites, thus any personal information collected, used or disclosed on those external websites (i.e. Twitter, Facebook, MailChimp, a partner community’s website, etc.) is subject to that website’s privacy policy and this privacy policy does not apply.

What Personal Information Do We Collect?

When you download resources from our website, the type of personal information that we collect may include your:

  • IP address;
  • e-mail address;
  • which city/community you intend to use or share Live 5-2-1-0 resources in;
  • which sector you are from (i.e. health, education, community services, municipal, parent/family);
  • date and time of resource download; and
  • personal information you provide that we did not request (for example: personal information/details you voluntarily share with us in any of the fields on our Downloads page).

Cookies may be stored when you visit our website if you voluntarily choose to store your city and sector information in a session cookie for future downloads on our Resource Downloads page. Cookies are text files stored on your computer.

We also use Google Analytics, which employs cookies, to analyze how you use our website. Google will use information generated by those cookies to evaluate your use of Live5210.ca, and to create reports on website activity. This cookie information is not linked to your personal information. You may set up your Internet browser to prevent the installation of cookies or to alert you when cookies are stored so that you can decide to accept or refuse to accept any cookies.

Purpose of Collecting Your Personal Information

To protect your confidentiality, all personal information supplied will remain within our organization and will not be shared with any external entity unless prior permission is given. Your personal information (e.g. IP address, e-mail address, community, and sector, etc.) will not be sold or distributed, and will not be published in any identifiable manner whatsoever.

This information is not linked to you as an individual user; it is strictly recorded as aggregated information and may be used by us to track website traffic, the amount and types of resources that are being downloaded from our website, as well as which community and sector downloaders are from.

If you have voluntarily provided us with personal information on our Resource Downloads page, such as your e-mail address, to receive electronic communications from us, it will be stored on MailChimp – a third party website/database.

When Do We Collect Personal Information?

We collect your personal information when you visit our website, as well as when you complete the form to download resources on our Downloads page, including when you voluntarily provide your e-mail address to opt in to receive our Live 5-2-1-0 Newsletter.

How Long Information is Retained

We store your personal information only for as long as we require it to fulfill the purposes for which it was collected.

How to Opt Out of the Collection of Your Personal Information

If you would like to access more information about our collection, use and disclosure of your personal information, or would like us to remove your information from our database, please contact us via the email address given below.

Please note that if you do not choose to provide your personal information when accessing our Resource Downloads page, it will prevent you from retrieving our Live 5-2-1-0 resources.

You may delete cookies that are stored on your hard disk at any time. Instructions on how to delete cookies can be found in the operating guide for your Internet browser program.
If you would no longer like to receive electronic communications from us (i.e. our Live 5-2-1-0 Newsletter), please select the ‘unsubscribe’ option within the newsletter email or contact us at info@live5210.ca to remove yourself from our mailing list.

How to Contact Us

We appreciate and value your feedback. If you have questions or comments regarding this privacy policy, including the collection of your personal information, please contact us at info@live5210.ca

Analytics

Live5210 uses Google Analytics, a web analytics service provided by Google, Inc. (Google).Google Analytics uses first-party cookies to track visitor interactions. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of this website, compiling reports on website activity for the website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf.

You may refuse the use of cookies by selecting the appropriate settings on your browser - however please note that if you do this you may not be able to use the full functionality of this website.

Live5210 uses IP masking within Google Analytics to anonymize personal information collected by Google. IP masking is a customization which removes the last octet of the visitor's IP address prior to its use and storage by Google.

Website visitors who do not want to be tracked by Google Analytics can download the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

For more information visit the Google Analytics Overview page.